Exchange Policy

We intent to facilitate all our customers if they wish to exchange purchased items online or at any of our stores.

• Customer must present sales invoice slip at store
• A complaint must be registered using complaint form provided on the website
• Items must be in their original packaging/box and with all brand and product labels/tags/instructions still attached
• Items must be unaltered

An Exchange request must be submitted using complaint form provided on the website

Exchange policy is not applicable on Factory Outlet/Red Corner/Discounted products