Refund policy

At Oxford, we are committed to ensuring your satisfaction with our garments. Please review our refund policy below:

  • Exchanges and Returns: Purchased products can only be exchanged for other articles. No cash or amount refunds are allowed.
  • Exclusions:
    • Refunds cannot be processed for purchases made in our retail stores.
    • Factory outlet and discounted items are not eligible for refunds.
    • Sale items are final—no exchanges, claims, or refunds are permitted.
    • Products purchased online can only be exchanged for the same article in a different size or color from our Online stores within 7 days ( No exchange on item sold at above 30% discount ).

For any questions or assistance, please contact our customer service team. We’re here to help!

Thank you for choosing Oxford!